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Regulations of sale using means of distance communication and the provision of electronic services

These regulations define the rules for making purchases in the online store run by the Seller at AleBazarek.pl or HealyLife.pl or HealyLife.eu.

I. Definitions

Seller – RECOMMENDIT Anna Gronek, address: ul. Skoroszewska 5A / 12, 02-495 Warsaw, Poland NIP: 7952182928, REGON: 387982457
Regulations – these regulations; In terms of services provided electronically, these Regulations are the regulations referred to in Art. 8 of the Act of 18 July 2002 on the provision of electronic services (Journal of Laws of 2002, No. 144, item 1204, as amended).
Customer, Buyer, Consumer – it means a natural person who concludes a Sales Agreement for purposes not directly related to the business or professional activity.
Product – Second-hand goods owned by the Seller, listed, described and presented in the Online Store.
Sales Agreement – a contract for the sale of Products within the meaning of the Civil Code, concluded between the Seller and the Customer, using means of distance communication.
Online Store – a website available at AleBazarek.pl or HealyLife.pl, HealyLife.eu through which the Customer can purchase the Product.
Party – Service Provider and Customer.
Store website – each website or subpage located at AleBazarek.pl or HealyLife.pl, HealyLife.eu.

II. General rules

The Regulations define the rules for the sale of Products by the Seller via the Online Store and the mutual rights and obligations of the Parties related to it.
The Regulations are made available to the Customer free of charge via the Store’s Website, in a form that enables the acquisition, reproduction and recording of the Regulations using the ICT system used by the Customer.
The Regulations are available on the website AleBazarek.pl or HealyLife.pl/regulamin for each Internet user, including each Customer, in a form that allows the acquisition, reproduction and consolidation of the Regulations using the ICT system used by the Customer.
Contact with the Seller can be obtained using the e-mail address: healylife.pl@gmail.com
The Online Store conducts retail sales of products used via the Internet.

III. General information about the Products

All Products offered in the Online Store are used, in very good condition, with slight traces of use and suitable for further use.

IV. Technical requirements

The browser should have javascript and cookies enabled.
In order to use the Online Store, the Customer must have an active e-mail account (e-mail).
When using the Online Store, small cookies are installed in the Customer’s IT system for identification purposes and for statistical purposes, if the browser used by the Customer allows it. Detailed rules for the use of cookies are specified in the „Cookies” Regulations available at AleBazarek.pl or HealyLife.pl or HealyLife.eu/polityka-prywatnosci.
The Seller makes every effort to ensure that the use of the Online Store Pages is possible with all popular types of computers, operating systems and web browsers, however, it does not guarantee and is not responsible for the possibility and efficiency of using the said pages in whole or in part using all available tools.
The use of the Online Store’s pages takes place via the generally available Internet network, which by its nature does not guarantee the reliability or confidentiality of communication between the Customer and the Store, including the content of the information sent and the confidentiality of the Customer’s data. The protection of the Customer’s personal data is carried out in accordance with the principles set out in point IX of the Privacy Policy.
The Seller declares that he never requests the Customer’s password to be sent by e-mail.
The Seller makes every effort to ensure that the Store’s websites are always and fully available.
The content of the Sales Agreements concluded between the Store and the Customers is recorded and made available to Customers in an electronic version on the terms specified in the Regulations.
The customer may not post illegal content on the Store’s website.

V. Placing and accepting Orders

The Buyer places an Order by:
a) selecting an item from among the Products offered in the Online Store,
b) correctly filling in the electronic order form, the specimen of which has been placed in the Online Store
c) sending the order form in electronic form from the website of the Online Store.
Orders can be placed 24 hours a day, 7 days a week throughout the year.
The order will be deemed to have been placed if the order form includes all data enabling the correct identification of the Buyer, including in particular the contact telephone number or e-mail address. In the event that the provided data is not complete, the Seller will contact the Buyer. If it is not possible to contact the Buyer, the Seller has the right to cancel the Order.
Each correctly placed Order receives a unique code enabling the identification of the Order and the Buyer.
The Seller confirms placing the Order via e-mail.
In the event of the inability to complete the Order within the time limit specified in these Regulations due to the lack of the ordered Product or the ordered quantity of the Product, the Seller shall immediately notify the Buyer by phone or via e-mail about this circumstance proposing a different date of order fulfillment. The Buyer is entitled not to accept the new Order completion date. Subject to mandatory provisions of law, including provisions governing liability to the Customer who is a consumer, neither party will raise any claims against each other for failure to perform the order referred to in this section of the Regulations.

V. Principles of delivering Orders.

The Seller delivers the ordered Goods in the manner indicated by the Buyer in the order form.
Goods can be delivered as follows:
– When selecting the „Bank Transfer” payment option for delivery, the time necessary to post the funds on the Online Store’s bank account (usually 1-2 business days) should be added.

a) Via Poczta Polska – in this case, the Buyer should select the Poczta Polska option in the order form; Delivery of the ordered Goods will take place via Poczta Polska, with the approximate delivery date in Poland being approximately 2 working days from the date of receipt

b) Via a courier company – in this case, the Buyer should select the Courier option in the order form; Delivery of the ordered Goods will take place via a courier company, with the approximate delivery date in Poland being approximately 2 working days from the date of receipt

VII. Terms and forms of payment

All prices presented on the Store’s website are expressed in Polish zlotys (PLN). The price given on the Store’s website for each Product is binding at the time of placing the Order.
The prices given do not include shipping costs.
The Buyer agrees to issue and send electronically, to the e-mail address provided by him, an electronic image of the billing documents, the Seller’s account number is as follows:
25 1140 2004 0000 3902 7916 7703.
The account number is provided on the Website and is sent in the order confirmation e-mail.

Only the following payment methods are available in the Store:
a) On-line transfer from an internet bank.
In order to use this form of payment, the Customer must have an online bank account;

b) Cash on delivery;

c) Payment on delivery

VIII. Cost of delivery

The amount of fees depends on the type of transport and the method of payment.

Depending on the form of delivery chosen by the Customer, the delivery costs are:
a) In the case of delivery via Poczta Polska – PLN 15;

b) In the case of delivery via a courier company – PLN 20;

IX. Withdrawal from the Agreement

A consumer who has concluded a distance contract has the right to withdraw from the contract without giving a reason by submitting an appropriate statement in writing within 14 days from the date of delivery of the item (Goods), and if the contract concerns a service – from the date of conclusion of the contract (legal basis: Article 7 section 1 of the Act of March 2, 2000 on the protection of certain consumer rights and liability for damage caused by a dangerous product, Journal of Laws No. 22, item 271, as amended). To meet this deadline, it is enough to send a statement before its expiry. In the event of withdrawal from the contract, the contract is considered void and the consumer is released from any obligations. What the parties have testified is returned unchanged, unless the change was necessary within the ordinary management. The return should be made immediately, no later than within fourteen days. If the consumer has made any prepayments, statutory interest is due on them from the date of prepayment.

The right to withdraw from the Agreement referred to in paragraph 1 applies to consumer sales, so it applies only to customers who are consumers.
It is stipulated that the Customer who is a consumer shall not be bound by the provisions of the Regulations, which constitute prohibited contractual provisions within the meaning of the Civil Code. (Article 385 (1) – Article 385 (3) of the Civil Code or violate the mandatory provisions of law concerning the conclusion of contracts with consumers or which have been included in the register of provisions of standard contracts deemed illegal, kept by the President of the Office of Competition and Consumer Protection.
The right to withdraw from a distance contract is not available to the consumer in the following cases:
a.provision of services commenced, with the consent of the consumer, before the expiry of the period referred to in art. 7 sec. 1;
b. concerning audio and visual recordings and recorded on IT data carriers after the consumer has removed their original packaging;
c. Service contracts for which the price or consideration depends solely on the movement of prices in the financial market;
d. services with properties specified by the consumer in the order placed by him or closely related to his person;
e. services which, due to their nature, cannot be returned or whose subject quickly deteriorates;
f. press delivery;
g. gambling services.

X. The Complaint Procedure

The products are guaranteed by the Seller (guarantor). The warranty period for each Product can be found in its description on the Store’s websites. Detailed terms of the guarantee are specified in the guarantee form issued by the guarantor.
Complaints should be submitted in writing (by letter, fax, e-mail) to the address of the Online Store specified in the preliminary provisions of the regulations or to the e-mail address healylife.pl@gmail.com.
Consideration of the complaint takes place within 14 days from the date of its receipt by the Seller.
The provisions of the Act of 27 July 2002 on specific terms of consumer sales and amending the Civil Code (Journal of Laws No. 141 item 1176 as amended) shall apply to the complaint and liability of the Seller for non-compliance of the Goods with the contract in relation to consumers and the Act of 2 July 2000 on the protection of certain consumer rights and liability for damage caused by a dangerous product (Journal of Laws of 2000, No. 22, item 271, as amended).
In the case of a sale that is not a consumer sale, the provisions contained in Articles 556 – 576 of the Civil Code are excluded, with the exception of mandatory provisions.

XI. privacy policy

When placing the Order, the Buyer may consent to the placing of personal data in the database of the Seller’s Online Store for the purpose of processing them in connection with the implementation of the Order. In the event of consent, the Buyer has the right to inspect his data, correct it and request its removal.
Using the Online Store, in particular providing the Customer’s data, serves only to process the Order. These data are under no circumstances shared with third parties. The administrator of personal data processed in connection with the implementation of the Order is RECOMMENDIT Anna Gronek, ul. Skoroszewska 5A / 12, 02-495 Warsaw, Poland. The Customer’s personal data is stored in the Seller’s IT system for the duration of the Order processing procedure and is protected in accordance with the Act of August 29, 1997. on the protection of personal data (Journal of Laws of 2002, No. 101, item. 926, as amended) and the Act of July 18, 2002. on the provision of electronic services (Journal of Laws of 2002 No. 144, item 1204 as amended).
Detailed information on the protection of personal data is contained in the Privacy Policy available: AleBazarek.pl or HealyLife.pl or HealyLife.eu/polityka-prywatnosci.

XII. Final Provisions

The Regulations and the Sales Agreement are governed by Polish law.
In matters not covered by these Regulations, the provisions of the Act of March 2, 2000 on the protection of certain consumer rights and liability for damage caused by a dangerous product (Journal of Laws of 2000 No. 22, item 271, as amended), the Act of 27 July 2002 on special conditions of consumer sales and amending the Civil Code (Journal of Laws of 2002, No. 141, item 1176, as amended), the Act of April 23, 1964 – Civil Code (Journal of Laws of 1964, No. 16, item 93 as amended).
Disputes arising from the application of these Regulations and in connection with the performance of Sales Agreements concluded between the Store and the Customers:
a) who are consumers, will be considered by the court having jurisdiction in accordance with the provisions on material and local jurisdiction in accordance with the Act of November 17, 1964, Code of Civil Procedure (Journal of Laws No. 43 item 296, as amended),
b) who are not consumers, will be considered by the court having jurisdiction over the seat of the Seller.
The Seller reserves the right to amend these Regulations, with the proviso that the Sales Agreements concluded prior to the amendment to the Regulations shall be governed by the version of the Regulations in force at the time of concluding the Sales Agreement.

Date of publication of the Regulations 01/02/2021.

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Email: healylife.pl@gmail.com

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